Terms & Conditions
Last updated: 01.12.2025
Welcome to ai-letter-writer.com (“Website”) (“we”, “us”, “our”).
By accessing or using our Website and AI Letter Writer service (“Service”), you agree to the following Terms & Conditions.
If you do not agree, please do not use the Service.
1. Definitions
- Website: ai-letter-writer.com
- Service: The AI Letter Writer tool that generates text and Word documents
- User / You: Any person accessing or using the Website or Service
- Generated Content: Any text or documents created by the AI system
2. Service Description
ai-letter-writer.com provides an automated AI-based tool that generates letter drafts based on user inputs.
The Service delivers a Word (.docx) file via email after payment.
The Service:
- does not provide legal advice
- does not guarantee accuracy, completeness, or suitability
- produces automatically generated content solely based on user inputs
3. No Legal Advice – Important Disclaimer
The Service is not a substitute for professional or legal advice.
All generated letters are automatically created by an AI model and may contain errors, inaccuracies, or inappropriate wording.
By using the Service, you agree and acknowledge that:
- The generated letters are drafts, not legally binding documents
- You are solely responsible for reviewing, correcting, and validating all content
- We do not guarantee legal correctness, correctness of facts, tone, or compliance with laws
- You assume full responsibility for the use, transmission, modification, or distribution of generated content
- We are not liable for any consequences arising from using or sending generated letters
This includes, but is not limited to:
- financial loss
- legal claims or disputes
- employment issues
- contract consequences
- reputational harm
- personal or business damages
You use the generated content entirely at your own risk.
4. User Responsibilities
By using our Service, you agree to:
- provide accurate and lawful input
- not use the Service for illegal or harmful purposes
- review and edit all generated content before sending
- comply with local laws and regulations
- ensure the letter is appropriate for your situation
You must be at least 18 years old to use the Service.
5. Payment Terms
- Payment is required before generating a Word file
- Payments are processed securely via Stripe or similar providers
- No recurring subscription — one-time payment per letter
- All sales are final unless a technical failure on our side prevents delivery
- Chargebacks initiated without cause may result in restricted future access
6. Refund Policy
We offer refunds only if:
- the system fails to generate your letter
- the file is not delivered despite correct input
- a technical error occurs on our side
Refunds are not provided for:
- dissatisfaction with the style, wording, tone, or content
- incorrect inputs made by the user
- misunderstanding of what AI-generated content is
- letters that do not fulfil a specific legal requirement
7. Delivery of Documents
- Generated files are delivered by email
- Delivery time is typically under 1 minute
- The user is responsible for ensuring a valid email address
- We are not liable if emails are blocked, filtered, or rejected by your provider
8. Intellectual Property
You receive full rights to use, modify, and distribute the generated letters.
However:
- The underlying AI system and Website remain our intellectual property
- You may not copy, resell, or replicate the Service
9. Prohibited Use
You agree not to use the Service for:
- illegal activities
- fraud, impersonation, or harassment
- harmful or abusive communication
- financial scams
- generating misleading or deceptive documents
We may refuse service without explanation.
10. No Liability
To the fullest extent permitted by law, we are not liable for:
- any damages arising from use of the Website or generated letters
- loss of income, employment, contracts, opportunities, or reputation
- errors, inaccuracies, or omissions in generated content
- outcomes resulting from sending or using generated letters
- email delivery issues or technical delays
- third-party actions or consequences
Our total liability shall not exceed the amount paid by the user for the Service.
11. Availability of Service
We aim to provide continuous access, but:
- the Service may be interrupted or limited at any time
- we do not guarantee uptime, accuracy, or functionality
- maintenance or errors may occur without notice
12. Data Protection
We process personal data in accordance with our Privacy Policy, available at:
Your data is used only to provide the Service and deliver your file.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed exclusively by Swiss law, without regard to conflict-of-law principles.
Jurisdiction for all disputes is Zurich, Switzerland.
14. Amendments to the Terms
We may update or modify these Terms at any time.
Changes take effect once published on the Website.
15. Contact
For questions regarding these Terms or the Service, please contact: